Manchester Airport

Delays over the last 2 months

Date	Security	Immigration	Best Airline	Worst Airline
21/08/2008	27 Mins	1 Hr 11 Mins	British Airways - 0 Mins	Virgin Atlantic Airways - 1 Hr 30 Mins
18/08/2008	27 Mins	1 Hr 11 Mins	British Airways - 0 Mins	Virgin Atlantic Airways - 1 Hr 30 Mins
15/08/2008	27 Mins	1 Hr 11 Mins	British Airways - 0 Mins	Virgin Atlantic Airways - 1 Hr 30 Mins
12/08/2008	27 Mins	1 Hr 11 Mins	British Airways - 0 Mins	Virgin Atlantic Airways - 1 Hr 30 Mins
09/08/2008	27 Mins	1 Hr 11 Mins	British Airways - 0 Mins	Virgin Atlantic Airways - 1 Hr 30 Mins
06/08/2008	27 Mins	1 Hr 11 Mins	British Airways - 0 Mins	Virgin Atlantic Airways - 1 Hr 30 Mins
03/08/2008	27 Mins	1 Hr 11 Mins	British Airways - 0 Mins	Virgin Atlantic Airways - 1 Hr 30 Mins
31/07/2008	27 Mins	1 Hr 11 Mins	British Airways - 0 Mins	Virgin Atlantic Airways - 1 Hr 30 Mins
28/07/2008	27 Mins	1 Hr 11 Mins	British Airways - 0 Mins	Virgin Atlantic Airways - 1 Hr 30 Mins
25/07/2008	27 Mins	1 Hr 11 Mins	British Airways - 0 Mins	Virgin Atlantic Airways - 1 Hr 30 Mins
22/07/2008	27 Mins	1 Hr 11 Mins	British Airways - 0 Mins	Virgin Atlantic Airways - 1 Hr 30 Mins
19/07/2008	27 Mins	1 Hr 11 Mins	British Airways - 0 Mins	Virgin Atlantic Airways - 1 Hr 30 Mins
16/07/2008	27 Mins	1 Hr 11 Mins	British Airways - 0 Mins	Virgin Atlantic Airways - 1 Hr 30 Mins
13/07/2008	27 Mins	1 Hr 11 Mins	British Airways - 0 Mins	Virgin Atlantic Airways - 1 Hr 30 Mins
10/07/2008	27 Mins	1 Hr 11 Mins	British Airways - 0 Mins	Virgin Atlantic Airways - 1 Hr 30 Mins
07/07/2008	27 Mins	1 Hr 11 Mins	British Airways - 0 Mins	Virgin Atlantic Airways - 1 Hr 30 Mins
04/07/2008	27 Mins	1 Hr 11 Mins	British Airways - 0 Mins	Virgin Atlantic Airways - 1 Hr 30 Mins
01/07/2008	22 Mins	52 Mins	British Airways - 0 Mins	Virgin Atlantic Airways - 1 Hr 30 Mins
28/06/2008	22 Mins	52 Mins	British Airways - 0 Mins	Virgin Atlantic Airways - 1 Hr 30 Mins

Travellers Comments on Manchester Airport

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Nancy Evans

Posted on 11 May 2008 21:03

Departed Manchester via a terminal that looked like a rabbit burrow.

Made to fit in to a glitzy claustrophobic Duty Free Shop with everyone else.

Arrived back to long queues at manchester at passport control then to at least 2 inches of water seaping in from outside

Manchester Airport - a (Third) World Class Airport
We picked up a 'customer service' leaflet from the information desk - So People and Customers Matter?
Rubbish

Dont full me!

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Roger Shaw

Posted on 10 May 2008 11:41

Diabolical wait at Manchester Airport

Queues everywhere. Forced to go through a duty free area. We were treated like sheep.

Ordeal on return. Queues to come back in at passport control.

Tannoy announcements assuring us of all available staff deployed.

What is it going to be like in the summer?

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Maureen Banks

Posted on 29 April 2008 21:05

Appalling queue getting through UK passport control at Manchester aside from the fact the walkways were not working.
Place teeming with passengers. No toilets in use. Complained to an unhelpful duty manager as there was no warning of this after arrival.

Manchester Airport is appalling.
Queues everywhere

Maureen Banks

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H Bratley

Posted on 14 April 2008 19:18

Long, long queue for check in which was very, very slow and the pre-booked seats were not available although they had been booked for 6 months. By the time we got checked in, been through security and queued for a further 20 minutes to go tho the loo in departures, we had to rush to avoid missing the 'plane.

Qatar Airways a five star airline - not at check in!

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Hazel

Posted on 31 March 2008 17:32

Arrived at terminal 2 that appeared to resemble a building site. Areas cordoned off & staff appeared not to be able to direct passengers into the correct queues.

With over 70 check-in desks & hundreds of passengers aiming to get into the departure lounge there were only three security desks in operation where your boarding cards were checked. This meant a bottleneck & QUEUE was created. You then continued into several chicanes for baggage security checks & not all lanes were opened. Again another bottleneck & QUEUE.

The colour scheme is dour & uninspiring. Whoever thought that grey & purple would create a calm & welcoming environment obviously hasn't experienced other international airports where passenger welfare is on par with the commercial factors.

Why are there so few immigration desks & yet so many check-in desks?
Surely the number of passengers leaving have to return, yet the facilities simply create yet another very irritating bottleneck?
When families have travelled long distances the last thing they need on arriving at Manchester is to be stuck in ANOTHER QUEUE listening to an inane announcement about Border & Immigration Control.

Manchester Airport would do well to make sure that passenger comfort & welfare is given the same emphasis instead of seeking to create optimum profits from the inflated pricing structure in departures.

What will it be like when people are trying to go on their "summer" holidays?
Delivering a first class service for ALL passengers at Manchester needs to be addressed now.

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Reading

Posted on 14 March 2008 08:23

No problems experienced either at Manchester or at Tenerife North

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Media and Airport News

BAA may be forced to sell three airports The Competition Commission has reached a decision concerning a recommendation that BAA should sell some of its seven UK airports.	Airport face-scanners go on trial in the UK A new face-scanning security system is being trialled at a UK airport to help in the fight against crime.	Star Alliance smoothes documents processes Star Alliance has launched a brand-new technology to help passengers ensure that they have the right documentation to travel on the day of their flight.	Aviation companies back new Metrolink to Manchester Airport A group of aviation companies is to support Government plans for a transport service to join the city of Manchester with its airport.	Virgin plans to challenge BA-American Airlines deal Virgin Atlantic reportedly plans to launch a multimillion pound campaign against the proposed partnership between British Airways and American Airlines.

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