Travellers Comments on UK airports

Total Comments To Date: 530

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What travellers had to say about All UK Airports

Liverpool

Posted on 03 July 2008 10:20

we purchased easyjet speedy boarding at both ends, helped us jump the queue. only problem was that the aircraft was on a remote stand so we were on a transfer bus with all the other passengers and given no priority for actually boarding the aircraft. we also purchased fast lane security tickets, well worth the couple of quid.
we were the only flight in the immigration arrivals hall on our return and proceeded through passport control promptly. bags were on the carousel within about 5 mins of clearing passport control.
all in all a very positive experience at liverpool!

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Margie Monks

Manchester

Posted on 02 July 2008 10:58

Saturday 28 June 2008

What an appalling to-do when we arrived back at Manchester Airport.

We touched down at 2.55 pm to be met at terminal three to be sat on an aircraft for more than 30 minutes to then be put on a bus to collect our bags.

No sympathy for anyone. My husband has high blood pressure and diabetes. We got off the bus to make our way into the building.

We waited and waited and waited for our bags to be told by an airport manager that we had been dropped off at the domestic arrivals baggage hall.

There was a lot of whispering and what appeared to be counting of passengers as we had not got through passport control. I saw people who could not be bothered to wait as they had no bags to collect leave through the doors as the airport staff tried to get everyone to make their way to passport control whereever that was.

We were taken up to passport control and properly processed hoping our bags would be ready.

No not at all - it was another 60 minute wait.

There was no one from Easyjet to apologise or explain. In fact a cleaner explained that it wasnt the first time there had been a botch up and for international flights to be sent into the domestic arrivals.

We then missed our flight to Belfast.

How embarrassing!

My husband was distressed at it all particularly the delay and the fact that people got in without being seen.

We have written to our MP to complain.

Margie and Arthur Monks
Portadown

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William

Newcastle

Posted on 01 July 2008 00:46

No problems on departure (just after lunchtime) or return (early evening). The luggage appeared on the carousel quickly (within 10 minutes) on return.
Still the nonsense with the pathetically brief free drop-off time in the car park. Oh, and by the way, Newcastle Airport, please don't replace any more of the seating in the departure area with shops/bars/other retail opportunities. I go to airports simply to fly out of them, not to waste money in overpriced shops.

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A W BALL

Birmingham

Posted on 23 June 2008 17:47

The return journey from Palma was a different story. The check in desk did not open on time, consequently it gave us little time to get to the boarding gate. A huge queue formed and the airport staff said that the airline would only pay for two check-in desks when there should have been three.

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Vinny Tee and Pheasant Inn AKA Reinhard H

Manchester

Posted on 22 June 2008 12:36

Awful experience at Manchester

2 hours to get back in to the UK at passport control!

My poor back!

Rang to complain and get an explanation and ending up speaking to a somewhat evasive, shifty, patronising and uncooperative senior manager

Vinny Tee and Reinhard H AKA Pheasant Inn

Cheshire

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Zelda Flick

Manchester

Posted on 21 June 2008 14:50

Apalling experience at Manchester Airport.

We had to make our way through a compact duty free area to our gate. Sales people everywhere. Iris recognistion office closed.

Queuing to come back into the country - nearly two hours. Disgusting. Announcements. Claustrophobic.

Then to wait 45 minutes for hour bags.

We became resigned in the end. No one to help. Unbelievable!

Zelda and Vince (end of our Tether) Flick
Cleobury Mortimer Warwickshire

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