Travellers Comments on UK airports

Total Comments To Date: 549

Select an Airport

< Previous 5 6 7 8 9 10 11 12 13 14 15 Next >

What travellers had to say about All UK Airports

Hazel

Manchester

Posted on 31 March 2008 17:32

Arrived at terminal 2 that appeared to resemble a building site. Areas cordoned off & staff appeared not to be able to direct passengers into the correct queues.

With over 70 check-in desks & hundreds of passengers aiming to get into the departure lounge there were only three security desks in operation where your boarding cards were checked. This meant a bottleneck & QUEUE was created. You then continued into several chicanes for baggage security checks & not all lanes were opened. Again another bottleneck & QUEUE.

The colour scheme is dour & uninspiring. Whoever thought that grey & purple would create a calm & welcoming environment obviously hasn't experienced other international airports where passenger welfare is on par with the commercial factors.

Why are there so few immigration desks & yet so many check-in desks?
Surely the number of passengers leaving have to return, yet the facilities simply create yet another very irritating bottleneck?
When families have travelled long distances the last thing they need on arriving at Manchester is to be stuck in ANOTHER QUEUE listening to an inane announcement about Border & Immigration Control.

Manchester Airport would do well to make sure that passenger comfort & welfare is given the same emphasis instead of seeking to create optimum profits from the inflated pricing structure in departures.

What will it be like when people are trying to go on their "summer" holidays?
Delivering a first class service for ALL passengers at Manchester needs to be addressed now.

.............................................................................................................................................................................................

NATAN

Bournemouth

Posted on 28 March 2008 17:29

QUICK BOARDING GOOD SHOPS OVERALL GOOD AIRPORT

.............................................................................................................................................................................................

David Cuthbert

Newcastle

Posted on 28 March 2008 14:58

Newcastle Airport must have the worst performance for luggage handling of any UK regional airport. I use this several times each year and without exception there are delays between 30 & 60 minutes before luggage is available. This is the case even when there is no other immediate arrival other than your own flight. I have written to the airport and local press about this but had no response whatsoever. The second point is the immigration. Although there were no delays when I returned on 25 March, at all other times in the last 2 years there have been significant queues. Usually there is 1 EU and 1 non EU desk available. Last November my plane arrived with 2 others within a few minutes and the queues were 30 minutes plus. The facilities are a joke...2 desks in the corridor leading to the baggage arrivals hall - the staff are always very pleasant however!

.............................................................................................................................................................................................

Nathan Van-Sickle

Heathrow

Posted on 28 March 2008 13:43

A travesty.

.............................................................................................................................................................................................

Dennis and Eileen Heath

Heathrow

Posted on 21 March 2008 21:56

The flights with Vrigin were excellent, on time, excellent service, very good food.

.............................................................................................................................................................................................

Roger Hughes

Gatwick

Posted on 19 March 2008 16:23

Security at Gatwick South terminal very slick this morning around 9-9.15. (Checked in online, so no experience of the check-in queues.)

.............................................................................................................................................................................................

Select an Airport

< Previous 5 6 7 8 9 10 11 12 13 14 15 Next >