Travellers Comments on UK airports

Total Comments To Date: 549

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What travellers had to say about All UK Airports

Jason Breakwell

Bristol

Posted on 03 March 2008 06:46

No delay for me at security because the airline "fast-tracked" me to avoid the queue which streteched down the stairs and across the entire check-in hall.

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Philip Henry

Gatwick

Posted on 02 March 2008 14:28

For the past 14 months it has been my misfortune to use Gatwick to fly to and from BFS on an almost weekly basis. It is by far the worst airport to use (others used over the past 7 years include EDI, GLA and LTN).

Ironically, the security check delays have been relatively minor over recent weeks (travelling through on a Friday at around 1800) at around 10 to 20 minutes. That said it is the ridiculous delays caused on return to LGW when every single domestic passenger is photographed on arrival. This can be done quire promptly or take an eternity depending on the person doing th job. The point is that there are two very clear pinchpoints and one person checking up to 150 people per flight is bad enough but then every passenger is checked again by one person at the bagage collection area. In this 21st Centuty what on earth is LGW playing at it is an appalling arrangement that irritates me on a weekly basis.

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Peter Mawdsley

Liverpool

Posted on 02 March 2008 10:55

No delays at all either at security outbound or immigration inbound

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James Mack

Glasgow

Posted on 01 March 2008 23:35

Why is there no consistency at security on departure?
One day you can take something through another the stazi are confiscating it - if it can't go through fine but at least be consistent.

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Susan Russell-Rogers

Heathrow

Posted on 27 February 2008 09:43

I appreciate that we have to go through all the relevent safety checks for our own safety but it can be very long and tedius, which means you have to leave extra time to your journey times so that you can be sure to clear all security checks before you catch your flight. When you are travelling with children this makes it a very long time for them and they get board and don't understand why you have to book in 3/4 hrs before your flight. Surely they can reduce the time it takes to get through the checks. In Dubai the check in time is only 2hrs before departure and this was fine for the number of passengers that go through this airport so why can't we do it in the UK.

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Fatima Blush

Manchester

Posted on 26 February 2008 18:28

Here is where my story begins.....

We weave our way through confused drivers and diversions as we approach Manchester Terminal One. My husband and I (no not royalty) were dropped off by our polite and talkative taxi driver at departures. We battle through plumes of cigarette smoke which amasses outside the departure doors - mostly staff in uniform with passes showing to the departure and check in areas.

My husband is asked whether we want priority boarding and the usual questions about bags by a check in girl who seems more interested in plastering on more foundation having been egged on by her coworker on the next desk.

We wind our way through the temporary boardings that propagate what a world class airport Manchester will be - personally a team of dynamite experts and a digger would be the solution having seen the smelly dirty toilets with broken door handle and seat. I tried to convey this to the cleaner who said she could not understand what I was saying - broad Burnley accent. It so happens we had a euro phrasebook to convey on our concerns. She leapt to it to sort out the mess.

We make our way into a Boots to join a queue to be told that we had to buy drinks airside. My husband saw a drinks machine and commented that the price of the diet cola was cheaper landside than airside- an e-mail to the city council and the trading standards council is my next step.

We shuffle slowly to the security point to have our bags placed through a scanner. My husband is told by someone who looks like he is doing work experience out of school to take his shoes off. Thankfully my husband's choice in socks mean that the dirt on the grubby carpet would not leave a souvenir reminder of the airport.

We end up in the post security zone where we are bombarded with airport staff asking me to test the latest perfume, my husband is pestered again (having been asked landside) to take out a credit card. All we want to do is sit down and eat breakfast - albeit it at a price that I think was extortionate and not good value for money.

We make our way to the gate to go up and down up and down various glass like corridors. A woman in a wheel chair must have been in umpteen lifts. So much for planes trains and automobiles as she added wheelchairs and lifts to the list.

We finally get to our gate to be advised that the airbridge was broken and there would be a delay in boarding. Not including the passengers who were on board waiting to get off.

Anyhow we leave the wonderful world of Manchester to return a week later........

Airbridge - not fixed. Delay exiting airplane we had to go down slippery steps wheeled up next to the plane only to have to go up and down again and again to make our way to passport control.

We joined another queue to come back into our own country. It took over an hour. In fact it was several queues. We approach a sign that says we are going to be waiting no more than 15 minutes - a blatant untruth. There must have been 1000s of people crammed in like sardines it was diabolical. Only 4 officers carrying out checks on passports.

The only consolation being our bags were waiting for us on the carousel.

We then have to fit through more corridors and Manchester Airport's last ditch attempt to sell you booze and chocolate into a dull depressing and dark arrivals area that has not changed one iota in years.

Fatima Blush

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