Travellers Comments on UK airports
Total Comments To Date:
530
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What travellers had to say about
All UK Airports |
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| Jennifer Trevor |  | Manchester |
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| | Posted on 19 June 2008 09:32 | | | | The delay was in take-off. Initially told 2 hour delay - not told why but chatting around seemed to be related to inbound flighht weather issues. This then extended to 5 hours as another flight had issues with the cockpit window catch which the piot apparently broken and they could not fix so were transferring appasengers to our flight (Atlanta). Also passengers from another flight were accoodated too (Vegas). We were not kept infromed until later into the delay time. Very frustrating as this caused us to miss a show. We were not offered any refreshments. Can you please advise what the delay time is up until when some compensation should be offered? DELTA DL155 | | ............................................................................................................................................................................................. |
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| paula brown | | Manchester |
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| | Posted on 11 June 2008 10:57 | | | | our baggage also took 25 minutes to arrive, this is us stood at the carosel for 25 minutes. It was the worst ive experienced in a long time. | | ............................................................................................................................................................................................. |
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| Jocelyn Leddy |  | Heathrow |
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| | Posted on 04 June 2008 21:28 | | | | Travelling to Sweden and flight delayed 2hrs,never told why, ?fog? | | ............................................................................................................................................................................................. |
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| sarah eltham | | Gatwick |
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| | Posted on 04 June 2008 13:00 | | | On the return flight, once through immigration we had to wait at LGW for over an hour for our luggage to arrive. The same thing happened on my last flight through LGW.
They obviously do not have enough baggage handlers and although everything else was ok I think an hour for your luggage to arrive is appauling | | ............................................................................................................................................................................................. |
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| Winston James Atkinson | | Manchester |
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| | Posted on 31 May 2008 18:00 | | | We have travelled with Virgin Atlantic from Manchester on many occasions over the years usually to Orlando.
We believe that on this occation Manchester Airport did Virgin Atlantic no favours whatsoever, We were never given any expilnation as to why it was that (unlike all other years)we were Bused to the Aircraft, instead of simply walking along the concourse,and down the ramp on to the plane, also the amount of stairs that had to be climbed made life difficult for the elderly, and for parents with young chidren, and there were many of these at this time of the year. In all I would say it caused a delay of about one hour.
With out doubt the worst part was arriving at Manchester from Florida to find that once again we had to go through the busing rigmarole,let me explain we arrived at Manchester at about 7.50,we could'nt get off the plane as someone had forgotten to bring the stairs (honest) it took about 20mins to start the disembarcation.We were fortunate that we were at the front of the plane seats30JK what time it was by the time the last passengers got off the plane I could'nt even begin to imagine. The bagage carousel kept stopping because people who were still on the plan were not taking off the baggage as a concequence the belt became overlaoded and therefore stopped, the baggage handlers did'nt seem to have the will or savvy to take any off the bags off to make the load lighter it was bedlam. we did not get out of the airport untill 10.30. I would like to make the point that Manchester Airport are doing Virgin Atlantic who I would consider to be one of Manchester Airport's premier airlines a great diservice by making there passengers use what I would describe as outdated methods of getting on to aircraft, whilst every other small airline had there aircraft lined up outside the terminal building using up the walk ways into the terminal, it seemed incredible that a jumbo jet had to taxi way outside the terminal then have its passengers bussed to the oposite end of the terminal to finally have to walk bach three quaters of the distance back again th get through passport control. Until this unholy mess is rectified I will not be using Manchester Airport
Yours Truly Winston James Atkinson | | ............................................................................................................................................................................................. |
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| Alan M | | Luton |
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| | Posted on 29 May 2008 11:07 | | | Outbound: Check-in and Security very quick as it was an early flight.
Inbound: Landed at Luton 23.15. Ten minutes to disembark and walk to Immigration. Only three immigration desks were open and one of those was dealing with non-UK passport holders. With other flights landing around the same time, joined an already long queue. It took until approx 00.15 to get through to baggage reclaim, by which time the belt was overflowing and cases were being pushed onto the floor.
Much frustration in the queue......surely there must be a more efficient way of dealing with UK citizens returning home from a trip. | | ............................................................................................................................................................................................. |
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