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Travellers Comments on UK airports

Total Comments To Date: 549
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  What travellers had to say about All UK Airports
 
joanne
Birmingham
Posted on 12 May 2008 18:07
 
Give us security guards a break, if everyone complained to the dft who set out the requireents we have to follow they might change their directives and we might get an easier day at work, we do not agree that all the procdures are necessary, but we are just puppets having out strings pulled by the masters most of whom have never worked on the shop floor of an airport, the rules are there to protect everyone in the sky as well as on the ground, i myself was involved in a security alert on a flight from manchester to toronto on sept 11th last year, and as a guard i was terrified, luckily we made a unscheduled landing in shannon after 4 hours in the air to get rid of the perpetrator, if the public knew and understood the threats they are being protected from our lives would be much easier, although I can say i am very proud of where i work, its a thankless job, we are seen as a nuisance and a hindrance, and until we avert a major disaster such as 9/11 we will get no appreciation, we are human and do our job to our full potential going through intensive training to the point where we are able to take apart firarms and ieds so we can identify the parts individually on an xray machine,we search bags that may contain explosives or poisons, I could go on but I hope you get the point, so please stop encouraging people to complain about us, we arethere for everyone's safety and wellbeing!!!!!
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Iris Cudd
Gatwick
Posted on 12 May 2008 07:52
 
From picking up my ticket at the XL desk to arriving in the departure lounge less than 10 mins
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emma K
Gatwick
Posted on 11 May 2008 23:45
 
Great stuff- would recommend
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Nancy Evans
Manchester
Posted on 11 May 2008 21:03
 
Departed Manchester via a terminal that looked like a rabbit burrow.

Made to fit in to a glitzy claustrophobic Duty Free Shop with everyone else.

Arrived back to long queues at manchester at passport control then to at least 2 inches of water seaping in from outside

Manchester Airport - a (Third) World Class Airport
We picked up a 'customer service' leaflet from the information desk - So People and Customers Matter?
Rubbish

Dont full me!
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Barbara Charlton
Gatwick
Posted on 11 May 2008 17:51
 
Security is much better at LGW now, but lets see how they cope in the summer!! I flew from the North Terminal, and had no q's at check in because I checked in online.
Coming back from Manchester into Gatwick was a problem, because we were not directly to the domestic entry but the international where we had to join a very long queue to get through the passport control which we should not have had to do for a domestic flight!
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Bill Meeker
Heathrow
Posted on 10 May 2008 11:45
 
Better experience on this occasion

No lost bags and all the queuing seemed in order


William D Meeker
Gerrard's X
Bucks
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