Travellers Comments on UK airports

Total Comments To Date: 549

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What travellers had to say about All UK Airports

Roger Shaw

Manchester

Posted on 10 May 2008 11:41

Diabolical wait at Manchester Airport

Queues everywhere. Forced to go through a duty free area. We were treated like sheep.

Ordeal on return. Queues to come back in at passport control.

Tannoy announcements assuring us of all available staff deployed.

What is it going to be like in the summer?

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Maureen Banks

Manchester

Posted on 29 April 2008 21:05

Appalling queue getting through UK passport control at Manchester aside from the fact the walkways were not working.
Place teeming with passengers. No toilets in use. Complained to an unhelpful duty manager as there was no warning of this after arrival.

Manchester Airport is appalling.
Queues everywhere

Maureen Banks

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Ken Morrow

Glasgow

Posted on 29 April 2008 15:31

Great trip, slight delay outbound due to late arrival of plane, but no issue as Gold card holder with Virgin. Security was extremely busy, and I was glad to use the Virgin security option (Gold Card), and again coming into Heathrow, we both used IRIS option (thank God) where there was no queue.
I travel extensively to the Far East (6 to 7 per year) and Europe every month and there is absolutely no comparison in service to our great BAA!!
BAA pay peanuts and charge the earth for services, they dominate airports knowing we can't take our services elsewhere! CAPTIVE CUSTOMER BASE

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Sid

East Midlands

Posted on 29 April 2008 12:34

Best airport in the country, just thought you needed to know.

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Charles Fletcher

Heathrow

Posted on 24 April 2008 22:19

23 April 2008 flight BA1452 cancelled - BA staff did not keep passengers informed and it took until 20:30 to move passengers

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Debra Duncan

Gatwick

Posted on 18 April 2008 11:09

Delays queuing for security and check in were not too bad but the security queue was a bit of a bundle to say the very least. We were already delayed by 9 hours due to the weather the previous day and the airline were unsure as to what time we needed to be at the airport to check in ... some staff said be there usual time (9.45am) for a flight taking off at 9pm that night, others said before 5pm. Flight was VS15 due out at 12.45pm. All reps advised us to get to airport asap and wait around and compensation in form of vouchers for food to be given etc. and would also see about getting us on earlier flight, even though we knew that all flights were fully booked. Security measures very confusing when going through to lounge and no information about the delayed flight displayed on ANY screens in airport - we could only get information direct from airline desk. Then people on security desk questioned why we were going through at 7pm for a flight due out at 12.45pm. On inbound journey my partner travelled on his US passport and he got through immigration at the same time as we got through immigration for UK passport holders.

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