Travellers Comments on UK airports

Total Comments To Date: 549

Select an Airport

< Previous 6 7 8 9 10 11 12 13 14 15 16 Next >

What travellers had to say about Gatwick Airport

Gatwick

Posted on 31 August 2007 12:57

They make you feel like the lowest of the low. There is no respect. You are not treated as a valued customer. They herd you around like cattle and really couldn't care less. It is hardly surprising that people get angry - even the most casual student of psychology would recognise that if you speak to someone as you would a child then you'll get the same reaction back.

.............................................................................................................................................................................................

Robin Allison

Gatwick

Posted on 31 August 2007 07:54

Used on-line check-in but baggage drop took 1:45, not enough checkin staff and broken checkin desks were given as the problem by BA staff.
Not a one off problem as this has now happened on 4 seperate visits.

.............................................................................................................................................................................................

Joy Salkeld

Gatwick

Posted on 30 August 2007 22:35

There were far too few check-in staff in the zone where we were. One member of staff went to lunch despite an ever-lengthening queue. The adjacent check-in zone seemed to have plenty of staff and very few passengers. Surely a very poor use of resources?

.............................................................................................................................................................................................

Caroline Brouwer

Gatwick

Posted on 30 August 2007 14:41

I was taking my usual flight to Hassi Messaoud with Astraeus and the queues for security were extraordinarily long that morning. The people on our flight were given fast track passes by JetAir that day and still we took 20 minutes to pass through the security checks. In Starbucks people were saying they'd waited between an hour and an hour and a half to get through security that morning if they hadn't had the luxury of a Fast Track pass.

.............................................................................................................................................................................................

ellen

Gatwick

Posted on 29 August 2007 12:11

Horrendous security check-in queues, stretching back through departure lounge. Inconsistent layout caused grumbling and added to stress levels. Eventually the queue divided into 4. 2 of the strands moved through closest checkpoints, 2 remaining snaked round and round and took twice as long to get through checkpoints - very frustrating.

.............................................................................................................................................................................................

Gatwick

Posted on 28 August 2007 20:24

I had booked in online, printed my boarding pass with b.a. yet still had to wait 50 mins to bag drop!!

.............................................................................................................................................................................................

Select an Airport

< Previous 6 7 8 9 10 11 12 13 14 15 16 Next >