Travellers Comments on UK airports

Total Comments To Date: 542

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What travellers had to say about Gatwick Airport

Robin Allison

Gatwick

Posted on 31 August 2007 07:54

Used on-line check-in but baggage drop took 1:45, not enough checkin staff and broken checkin desks were given as the problem by BA staff.
Not a one off problem as this has now happened on 4 seperate visits.

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Joy Salkeld

Gatwick

Posted on 30 August 2007 22:35

There were far too few check-in staff in the zone where we were. One member of staff went to lunch despite an ever-lengthening queue. The adjacent check-in zone seemed to have plenty of staff and very few passengers. Surely a very poor use of resources?

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Caroline Brouwer

Gatwick

Posted on 30 August 2007 14:41

I was taking my usual flight to Hassi Messaoud with Astraeus and the queues for security were extraordinarily long that morning. The people on our flight were given fast track passes by JetAir that day and still we took 20 minutes to pass through the security checks. In Starbucks people were saying they'd waited between an hour and an hour and a half to get through security that morning if they hadn't had the luxury of a Fast Track pass.

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ellen

Gatwick

Posted on 29 August 2007 12:11

Horrendous security check-in queues, stretching back through departure lounge. Inconsistent layout caused grumbling and added to stress levels. Eventually the queue divided into 4. 2 of the strands moved through closest checkpoints, 2 remaining snaked round and round and took twice as long to get through checkpoints - very frustrating.

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Gatwick

Posted on 28 August 2007 20:24

I had booked in online, printed my boarding pass with b.a. yet still had to wait 50 mins to bag drop!!

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jacqui southern

Gatwick

Posted on 28 August 2007 10:40

our problem was collecting our luggage after a flight from Vancouver in Canada to gatwick it was 2 hours from when we landed to when the luggage for our flight arrived. the whole flight was affected not just us The airport tannoyed a couple of apologies blaming staff shortages not really goo enough after any flight never mind a long one!

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Media and Airport News

Virgin, easyJet shelve Gatwick bid Virgin Atlantic and easyJet have reportedly pulled out of a bid to purchase London Gatwick Airport.	Flights resume from Newquay Cornwall Airport Flights have resumed to and from Newquay Cornwall Airport after it secured an operating license.	Residents back Birmingham Airport expansion Residents living around Birmingham Airport have given their backing to expansion of the runway.	BAA may potentially have to sell more airports BAA may potentially have to sell other airports alongside London Gatwick, but is likely to appeal any ruling.	Airlines criticise London Gatwick Airport British Airways and easyJet have criticised London Gatwick Airport over forced weather closure.

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