Travellers Comments on UK airports
Total Comments To Date:
542
|
|
|
|
What travellers had to say about
Gatwick Airport |
|
|
| |
| dineshi kodituwakku |  | Gatwick |
|
| | Posted on 16 October 2007 15:37 | | | | Appalling queue at security - if only all the x-ray machines were staffed or they had a couple more of them, such a simple thing to fix given the predictable length of queues | | ............................................................................................................................................................................................. |
|
| |
| Amanda Wigmore | | Gatwick |
|
| | Posted on 16 October 2007 12:50 | | | | We had a total of 53 hours delay on our return flight, no XL rep, no information given. | | ............................................................................................................................................................................................. |
|
| |
| Peter Rose | | Gatwick |
|
| | Posted on 16 October 2007 09:42 | | | | An unusually short time in the Security queue which was a usual 30 minutes (even at 7am), but I blagged my way into the Fast Track queue and it took only 15 minutes. BIG lesson with BAA - it is better to lie than be honest. Unfortunately Fast Track closes at 2pm at Gatwick. | | ............................................................................................................................................................................................. |
|
| |
| Trudi | | Gatwick |
|
| | Posted on 15 October 2007 13:27 | | | Travelling out of gatwick on Oct 10th got there 3 hours+ early, bag drop took 20 mins then we had to join the long queue for security which started at the inner entrance (near the first set of check-in desks), went round through zone A (the far end of check-in desks) and then into a mass crowd entering passport control and security. Took over 30 mins just to get to show your passport. This airport is far too small for the numbers of travellers it handles nowadays.
Surprisingly on our return at 6.00am on the 13th Oct we were through immigration within 5-10 minutes, and bags out within 15 mins. This is the fastest ever time I have taken through immigration, where you normally wish you were not a UK citizen so you could go through the non-EU dedicated section - always seems to be much less crowded than for those of us arriving in our own country. | | ............................................................................................................................................................................................. |
|
| |
| Margaret Oldroyd | | Gatwick |
|
| | Posted on 13 October 2007 13:21 | | | | After our experiences earlier at Heathrow and all the awful reports, particularly about Gatwick, we were worried we were going to be at Gatwick for ages. We checked in on-line. It took about 30 mins to go through the Bag Drop line. As we had printed our boarding cards before hand, going through security was very quick. This was at the North terminal, which maybe easier to negotiate than the South Terminal. We came back into Gatwick around 1.30 in the morning. The longest delay was waiting for our cases, which always seem to be last off where-ever we go! | | ............................................................................................................................................................................................. |
|
| |
| A Hays | | Gatwick |
|
| | Posted on 12 October 2007 22:18 | | | | Check in clerk said that my carry on bag was the right size to be taken on board.After queuing for security for 1 hour and just before I reached the security desk a security officer pulled me out of line and told me that my bag was too big..and that I would have to go back to check in and have it checked in. This would have meant I would have missed my flight. I purchased the bag from Marks and Spencers who sold it as being the right size to fit the box grid. I managed to squeeze the bag in the box grid and was allowed to proceed. Other passengers with much larger bags were not questioned. The check in desk should be the deciding authority as they are the carrier to leave it to security at the end of an hour's queue is a nonsense that could not be justified. I have never experienced this at any other airport world wide. My bag weighed 4.5 kilos. | | ............................................................................................................................................................................................. |
|
| |
|
