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Travellers Comments on UK airports

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  What travellers had to say about Gatwick Airport
 
Iris Cudd
Gatwick
Posted on 21 September 2007 11:01
 
I was quite inpressed in the improvement at gatwick. My daughter is a TC and warned me that Gatwick could be bad but they have obviously employed more staff as all but one of the xray cameras were manned. I cannot comment on checkin as I did this online.
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Matt Wright
Gatwick
Posted on 18 September 2007 12:39
 
Premium check-in for Thomas Cook. 2nd in line, with 1 other family behind. Security check, constant moving line. 10 minutes waiting. No problems. Returning passport check was the worst. Our line was the slowest. The elderly bearded gentleman checking our passports was 'relaxed', whereas the others could see the queues getting bigger, and sped up
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R Tompkins
Gatwick
Posted on 18 September 2007 12:19
 
Gatwick South. Far too many flights have been allowed to operate for the infrastructure
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Natalia
Gatwick
Posted on 18 September 2007 12:08
 
When 5 flights landed within half an hour of each other at LGW, no extra staff were put on the British/EU immigration desks. At 22:45 we stood in a queue of around 500 people; including families with young children and elderly people, waiting to be processed by FOUR members of Immigration staff. Meanwhile, in the non-EU queue, Americans, Australians and people of other non-EU nationalities (of which there were a very small number), merrily waltzed up to the four immigration officials on their side of the hall, whilst us British citizens looked on miserably. There was no explanation for the delay or announcements (as they do at Stansted) and when I finally reached the front of the queue and asked where I could complain, the Immigration officer wordlessly handed me a leaflet about having my retina scanned!?

We needn't have worried about the delay, however, as it turned out the our Easyjet flight from Nice had 'lost power' on the tarmac and it was impossible to get our baggage out of it. Two hours later (at 01:20, just in time to miss the last Gatwick Express) our luggage was finally delivered and we all joined the taxi queue to get out of this hell-hole. £73 lighter, we finally arrived home in Wandsworth. What a welcome home!
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Alison Evans
Gatwick
Posted on 18 September 2007 10:29
 
Flying with Virgin Atlantic, chaotic and unneccesary delays at check-in,resulting in stressful,horrible start to our holiday
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T Clark
Gatwick
Posted on 18 September 2007 08:59
 
I regularly use Gatwick airport on thursday evenings returning on monday mornings. Typically the south terminal security queue stretches out of the snaked area out around the entire block of check in desks and has been known to almost reach the entrance to the train station i.e. backing up into arrivals!

On occasion I use BA from the north terminal and this is nearly always swifter - they have their own monopoly...

In the terminal areas themselves its a case of too many poor quality aspirational shops selling too many shiny things when all you want is a packet of tea for your holiday...
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