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What travellers had to say about Glasgow Airport
HAMILTON
Glasgow
Posted on
24 July 2008 20:18
WE HAD A WHEELCHAIR USER AS PART OF OUR PARTY OF 6. AN EXCELLENT OUTBOUND FLIGHT BUT MAJOR DIFFICULTIES OF RETURN JOURNEY.
PRE BOOKED SEATS PROVED UNSUITABLE AS THEY WERE AT EMERGENCY EXIT DOORS. FLIGHT STAFF WERE UNHELPFUL INITIALLY AND ONLY THROUGH INTERVENTION BY LOCAL AMERICAN WORKERS PRESENT TO TRANSFER PERSON ON PLANE RESOLVED THE SITUATION, RESULTING IN OUR PARTY OF SIX HAVING TO SIT AT DIFFERENT PARTS OF THE PLANE. DISABLED PERSON FOUND STAFF TO BE PATRONISING AND SAME PERSON AND HIS COMPANION WERE ALSO PASSED OVER FOR REFRESHMENTS DURING FLIGHT.
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Ken Morrow
Glasgow
Posted on
29 April 2008 15:31
Great trip, slight delay outbound due to late arrival of plane, but no issue as Gold card holder with Virgin. Security was extremely busy, and I was glad to use the Virgin security option (Gold Card), and again coming into Heathrow, we both used IRIS option (thank God) where there was no queue.
I travel extensively to the Far East (6 to 7 per year) and Europe every month and there is absolutely no comparison in service to our great BAA!!
BAA pay peanuts and charge the earth for services, they dominate airports knowing we can't take our services elsewhere! CAPTIVE CUSTOMER BASE
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James Mack
Glasgow
Posted on
01 March 2008 23:35
Why is there no consistency at security on departure?
One day you can take something through another the stazi are confiscating it - if it can't go through fine but at least be consistent.
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Dave Marsh
Glasgow
Posted on
25 September 2007 17:21
only one machine working at peak hours! had to sprint to the gate. not impressed
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Graham Jeffery
Glasgow
Posted on
18 September 2007 18:26
very good, very smooth
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David Gordon
Glasgow
Posted on
25 August 2007 16:16
Excellent
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