Travellers Comments on UK airports
Total Comments To Date:
542
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What travellers had to say about
Heathrow Airport |
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| Roger and Brenda Foulger |  | Heathrow |
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| | Posted on 28 August 2007 20:43 | | | Whilst security procedures took some time at Heathrow when we went to Australia in early June, the overall experience was basically acceptable. However, there was and still is a lack of specific information as to what you can and cannot take on your journey with confusing statements as to which items should go in your hand luggage and which should be placed in your case. More serious problems occur elsewhere and particularly bad is Cairns in Australia where confusing instructions are given in that checkin staff give differing information from security employees and in consequence confusion reigns. One ridiculous comment was that you could take on board pre-purchased water on a domestic flight but not on an international flight; as if this makes any difference to a terrorist!
Having had an artifical knee replacement some 6 years ago, which is titanium, this always makes the walk-through machine bleep and I (Brenda) am treated rather like a criminal with sometimes a complete lack of sensitivity. This must surely be a regular occurence in these days.
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| Anthony Clarkson | | Heathrow |
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| | Posted on 28 August 2007 11:01 | | | | Outbound was fast due to Check-in kiosks, and security had 5 scanners open. Inbound on 27/8 at 20:00 was the worst I have ever seen at any airport in the world | | ............................................................................................................................................................................................. |
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| Karen | | Heathrow |
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| | Posted on 27 August 2007 18:23 | | | | appalling landing at heathrow. stacked for 30mins on slowest night of the week - saturday on 2100 landing. what a load of rubbish, something clearly not working at heathrow, flights should go straight in at that time. after landing 25mins to deplane because gate not working and 1 set of steps only brought to rear. then immigration the worst yet - over 1 hour for british queue, not enough desks welcoming brits and ec people home. luggage had plenty of time to arrive after that huge wait nearly 2 hours in all. if heathrow can't let a swissair plane land at T2 on the slowest night of the week, there is something wrooooooong. they've had it too easy for too long. what have they spent those huge taxes on? I'm talking about ba not baa. | | ............................................................................................................................................................................................. |
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| GREG WAND | | Heathrow |
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| | Posted on 27 August 2007 11:44 | | | Inbound experience on 26 August 2007 at Heathrow returning from Kiev.
Took 1 hour 30 minutes from deplaning to clearing customs.
Severe delays in terminal 1 baggage hall.Took ! hour 15 minutes after leaving aircraft for baggege belt to be allocated. | | ............................................................................................................................................................................................. |
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| brenda hocking | | Heathrow |
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| | Posted on 26 August 2007 20:24 | | | | just boarding a flight to dubai when the airport was cleared because of secuirty alert .was told at 18.30 we would fly out that night went through secuirty and waited till 21.30 and was told to collect our luggage and re book flights .waited in arrival for luggage no one one ba desk from 11.30 at 2oclock wednesday morning announcement that we would have to file lost luggage .couldnt get through to ba till 12.30 and they couldnt get us on another flight till sunday this was our day due home .airmiles travel insurance didnt cover for the hotel accomodation which we lost .also the plane went to dubai and our luggage went to dubai the luggage arrived back the following monday ,my travel insurance gave me false information as i was told to get a change of clothes and toiletties .i have now be told that i was given the wrong information and can not claim due to the alert i have lost cost of 4 day holiday | | ............................................................................................................................................................................................. |
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| Tel | | Heathrow |
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| | Posted on 26 August 2007 15:01 | | | Best experience thro T1 outbound ever.
Baggage delays T1 inbound still 60mins plus | | ............................................................................................................................................................................................. |
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