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  What travellers had to say about Liverpool Airport
 
richard harwood
Liverpool
Posted on 10 November 2008 19:05
 
The outbound flight was delayed more than 2 hours without any notification .People tried to find out what was happening.Replies from Easyjet staff were all different ranging from ticketing problems at Barcelona ,2 announcements 4 announcements ,we had all missed the plane but they had managed to find room on next plane due out at 20-08pm more than 100 which eventually left at 21-30,and when we got on the plane the pilot said that technical problems caused the delay.All this caused many people to miss transfers to resorts .I personally was 162 euros out of pocket and took5 days of my 10 day holiday to contact anyone on the telephone numbers given to me.I have since contacted the insurance company,tour operator and airline and they all say that I have no grounds for compensation.this all started from no announcements at Liverpool Airport.
Any advice would be greatly appreciated
Yours sincerely
Richard Harwood
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Graham Wright
Liverpool
Posted on 06 October 2008 19:24
 
We were held up for so long in the queue for security that we missed our flights and had to pay extra to travel on the next flight. When I complained to Liverpool airport they told me that I should have used the "fast lane", and they do not accept any responsibility. I consider this to be unacceptable, and have approached the CAA, AUC, and am about to contact the Department of Transport and my local MP. Good luck with your campaign; it is certainly needed in Liverpool!
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JM
Liverpool
Posted on 03 July 2008 10:20
 
we purchased easyjet speedy boarding at both ends, helped us jump the queue. only problem was that the aircraft was on a remote stand so we were on a transfer bus with all the other passengers and given no priority for actually boarding the aircraft. we also purchased fast lane security tickets, well worth the couple of quid.
we were the only flight in the immigration arrivals hall on our return and proceeded through passport control promptly. bags were on the carousel within about 5 mins of clearing passport control.
all in all a very positive experience at liverpool!
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Peter Mawdsley
Liverpool
Posted on 18 May 2008 17:51
 
No delays at all at checkin, security outbound or border control inbound
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Peter Mawdsley
Liverpool
Posted on 15 April 2008 19:08
 
Airport very busy but no delays.
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Richard
Liverpool
Posted on 11 April 2008 12:11
 
I use Liverpool Airport regularly to fly to Italy, and the only real delays I've had would be about 10 minutes to get through security, and upto 20 minutes at passport control on incoming flights.
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