Travellers Comments on UK airports
Total Comments To Date:
542
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What travellers had to say about
Manchester Airport |
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| John Smith |  | Manchester |
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| | Posted on 20 November 2007 11:44 | | | | I have always found that the Immigration staff at Manchester passport control maintain a very respectable level of service despite the government failing to provide enough of them to deal with the queues more quickly... I regularly travel through manchester and i am continually faced with very long queues on return (and outbound through security), and very few staff on duty to deal with the number of passengers arriving. There seems to be no contingency from the government to staff the borders sufficiently to deal with problem times when multiple aircraft arrive together outside of there proposed schedule. Its not immigrations fault that the flights arrive early or late (and 10 minutes can make all the difference). Give these guys a break and just remember why they are there.. protecting us from the undesireable people trying to come here. Also as passengers we need to remember that if we arrive at the same time as thousands of other people then we ARE going to queue with them, unless you are suggesting that the Government proide an Immigration official EACH to see us all in individiually... Face it.. this is the way of the world.. It only takes a couple of seconds for the Immigration guys to check your passport.. How do you suggest they do it more quickly?? to those who have complained about immigration, you could get in quicker by following their instructions like having your passport ready (out of its "holder") before you get to the desk... it is YOU that worsens the queues and depresses the Immigration guys... | | ............................................................................................................................................................................................. |
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| catherine smith | | Manchester |
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| | Posted on 09 November 2007 14:38 | | | We were pleasantly surprised to get through both check in and security very quickly on the 4th Novmber.
The biggest delay was with the airline. After boarding and were almost ready to take off on time when a faulty switch was discovered in the toilet. It took two enginners over an hour to disconnect this switch. A real couple of Jobsworths. Paper work had to follow before we could take off. Thankfully we arrived into Orlando only 3 minutes later then scheduled thanks to the pilot. The plane touched down like a feather. So Well done Captain but a lot to be desired with the engineers. | | ............................................................................................................................................................................................. |
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| Daryl Ward | | Manchester |
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| | Posted on 02 November 2007 09:26 | | | What a joke
Inbound immigration queues for EU passport holders of 45 minutes whilst other passport holders flew though - makes no sense. Rude and unfriendly staff at security on the outbound flights from Terminal one. | | ............................................................................................................................................................................................. |
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| steve mccrory | | Manchester |
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| | Posted on 29 October 2007 14:05 | | | | Manchester yet again has a total and utter diregard for its overpaying customers with long delays at security outbound 1 hour queues not enough lanes or staff, inbound passport control Iris not working again, not enough staff, Disney like queues, 1 hour, a lot of unhappy families with young children etc. the airport know full well when the planes are coming in, busy periods etc, they seem so intent on Duty Free sales than customer care. Staff are miserable, de motivated, and un helpful. This airport needs attention not constant refurbs and more shops! | | ............................................................................................................................................................................................. |
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| David Chapman | | Manchester |
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| | Posted on 24 October 2007 15:13 | | | Check-i at Manchester was via Automated kiosk - excellent.
My only criticism in UK was state of Terminal 2 facilities. Terminal was bursting at seams airside. Not enough seats or services. Cafeteria was more like pigs round the trough.
Thanks goodness no delays.
Wish return airport formalities at Catania Airport, Sicily were as efficient | | ............................................................................................................................................................................................. |
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| H Bratley | | Manchester |
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| | Posted on 24 October 2007 11:19 | | | One hour and 45 minutes to check in for flight is ridiculous. Manchester Airport must have the slowest check in staff in the world!
This is one airport that I avoid, if at all possible it's even worse than Heathrow and that's saying something! | | ............................................................................................................................................................................................. |
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