Travellers Comments on UK airports

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What travellers had to say about Manchester Airport

Lucy Medlock

Manchester

Posted on 01 February 2008 00:58

Iris Machine not working at Manchester
Long queues at immigration and wait at baggage collection
on top of lousy service and people (mainly staff) congregated outside exit smoking.........

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Martin Griffiths

Manchester

Posted on 29 January 2008 16:36

Manchester is a shambles. The aim of all airports should be to get 95% of passengers off the airport and onto their onward travel within 30 minutes of the plane touching down. Singapore manages it with ease. Liverpool virtually always. Manchester never. In fact when I do travel from Manchester it takes me longer to get home than when I travel from Liverpool, even though Liverpool is 30 minutes drive further away.
Immigration is slow, with large queues particularly when several widebody jets arrive at the same time. Still it keeps the passengers away from the Baggage carousels, so the wait there is only 15-20 minutes.
In the end the reason why Manchester is so poor is that there has been inadequate investment both in the physical systems for managing passenger flow, and inadequate staff on duty.
If Manchester wants to call itself a great airport the management need to talk to those airports that do function efficiently.

A few smiles from the staff might help as well!!!

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Nancy Lewis

Manchester

Posted on 25 January 2008 13:55

Dreadful at Manchester airport - queues and not enough personnel on duty at passport - awful. Felt ashamed and thought I was in a third world country.

Nancy Lewis

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Helen Gowing

Manchester

Posted on 17 January 2008 08:19

It was chaos in Manchester on 31st December. Thomson seem to have adopted a 1 for all chech in which we stood in for 11/2 hours having to be called out because the last check in time for flight had passed. I think it was easier to have a check in for each flight.

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Shady Tree

Manchester

Posted on 15 January 2008 22:55

Saw your website on the BBC North West Tonight Programme last night. I hope to see more comments on this site. After our episode a few thursdays ago when the queues at passport control were massive coming back from Spain I too am writing to my MP.

M.onstrous?
A.trocious?
N.asty?
C.haotic?
H.orrendous?
E.rroneous?
S.ubstandard?
T.errible?
E.xecrable?
R.otten?

A.ppalling?
I.nefficent?
R.idiculous?
P.athetic?
O.verwhelming?
R.ank?
T.raumatic

I.nept?
M.ind boggling?
M.iserable?
I.ll concieved?
G.rim?
R.eprehensible?
A.trocious
T.ragic?
I.nferior?
O.minous?
N.auseating?

Q.uestionable?
U.nderstaffed?
E.xcruciating?
U.npleasant?
E.mbarrasing?
S.hameful?

Michael Rose AKA Shady Tree

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David Motherwell

Manchester

Posted on 15 January 2008 16:23

The delays at immigration was 60 minutes but most annoying was that the baggage took a further 40 minutes to arrive at the collection area. That meant it took nearly 2 hours for the baggage to arrive after tha plane landed.
We travel around the world regularly and find Manchester the worst airport for baggage handling anywhere in the world.

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