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Travellers Comments on UK airports

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  What travellers had to say about Manchester Airport
 
Krissie Martin
Manchester
Posted on 27 November 2007 16:26
 
I take issue with the previous writers and please do not take any offence as to the style of my email but I really do want to draw a line under it.
I was looking forward to a nice Xmas Break in Prague having won vouchers in the office!!!! What a dreadful experience arriving back at Manchester! Queues queues horrendous queues!

Took 30 minutes to get through passport control! Dreadful!!!! It look like a bomb site at Terminal One!!!! Replacing desks! What clown thought that one up in the run up to Christmas? Who manages these projects... awful... only 4 desks operating. Moaning minnies!

I dont understand them sat there with their long faces and glares. I would like a job stamping passports all day. I bet they get long breaks as well.

Let me in there and I will sort it out!
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Barbara Charlton
Manchester
Posted on 26 November 2007 10:35
 
no immigration, it was a domestic UK flight.
No probs at immigration, and there was a table and staff member prior to the x-ray machines telling us what we needed to take off etc.
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Peter Randles
Manchester
Posted on 25 November 2007 18:36
 
I returned from my trip to Frankfurt to be squeezed yet again into the small arrivals block at Manchester Airport Terminal 1. I fly regularly from Manchester to Germany and see the same officers on the passport desks who are generally friendly, polite and courteous. I have travelled for over 15 years and I can remember when there was only one terminal at the airport. I have noticed in the past 2 years even at the least busiest times of the year how stretched and overworked they are.

I do not envy them whatsoever. One of the familiar queue marshalls who works in the immigration hall told advised me that on going work on desks was scheduled for the winter and queues would be longer because of the only desks available. How he knew heaven forbid because the new desks they have installed are wrong! What a nonsense!

I was greeted by the familar passport officer who was wearing a blue jumper I can see why because of the artic cold coming up from downstairs.

With these conditions small wonder there is an icy welcome to firsttimers at the Airport. What kind of people run Manchester Immigration?
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Brenda Lawson
Manchester
Posted on 22 November 2007 13:31
 
Outbound delay caused by failure of luggage transport (moving belt) at Manchester. We arrived 3.5 hrs before departure, so no problems apart from lengthy wait in queue. No delay at Immigration inbound, but luggage took over 45 minutes to appear on the belt after disembarkation.
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Murry Fleury
Manchester
Posted on 21 November 2007 18:20
 
Manchester Aiport is a shambles because there are many more passengers passing through it than were originally intended. Higher passenger figures has not meant more staff and investment in many areas.

Also, the queues are lengthy to enter the UK because Manchester Airport seems to have tremendous difficulty in staggering their arriving flights.

The Police/Special Branch, the Border and Immigration Agency and HM Revenue and Customs are stretched. Finances and budgets are tight, except for ridiculous polices and ill-conceived procedures. The law enforcement agencies previouslylisted are not there to be polite to the general public (for you are not their customers) but to ensure that criminals, terrorists, smugglers, those with forged passports etc do not get through the border. If you have a problem waiting in line so these undesirables do not pass then don't fly. God knows you'll be bleating when a bomb goes off/someone sells your son/daughter drugs/a gun, someone is shot/stabbed by an illegal etc etc ad infinitum.

I would also point out that the Police, the BIA and HMR&C are nothing to do with Manchester or any other airport, they are law enforcement officers: if you have a complaint about the facilities write to someone else.


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John Roberts
Manchester
Posted on 20 November 2007 14:34
 
People need to get used to the extra security. This is now a way of life. There is no going back now. As more people live in the UK, they will all want to travel abroad. The airports are under pressure to put on more flights and ultimately more runways. Are they going to employ more staff to deal with the extra passengers only to have the staff sit around when there are no flights? Look at your own employers. Do they employ people to sit about at quiet moments? I dont think so. Also, from my experience, people are happy to get up out of their aircraft seats and stand in the aisle before the plane stops and also wait happily watching an empty conveyor belt for ever but ask them to wait for a security check and suddenly its an infringement on their lives. They have never had to do this before.
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