Travellers Comments on UK airports

Total Comments To Date: 549

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What travellers had to say about Stansted Airport

John Wood

Stansted

Posted on 13 October 2008 10:51

Worst queues I have ever seen in an airport. Took over an hour to get from arrival gate to passport control. Everyone held back in arrival tunnels due to overcrowding. Airport totally inadequate to deal with volume of passengers on Sunday night. Avoid if possible.

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John Faulkner

Stansted

Posted on 24 February 2008 11:57

Dreadful service both outbound and inbound. Inbound delay through passport control was particularly bad, we were kept penned in an access tunnel way before the immigration hall because it was too croweded to hold all the arrivals. Even though it was nearly midnight in Feb, the tunnel was extremely hot with not air-con and very few seats. People with small children were really struggling. Finally got let inot the immigration hall which was in absolute chaos. It was completely packed with no queue control, no information, nothing. We did see one airport official and asked if there was some big incident going on he just said "There are too many of you". I will never fly through Stansted again and would strongly urge anyone else to consider carefully before doing so. The airport should not be allowed to treat people like this and they cannot use the increased securtiy checks as an excuse for abusing their customers.

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James Lewis

Stansted

Posted on 28 January 2008 11:56

45 minutes wait for security, and exactly half the X-ray machines not manned. Thus no time for airside shopping.

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nick

Stansted

Posted on 18 December 2007 07:46

no crowds, no delays

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Steve

Stansted

Posted on 26 November 2007 09:56

No problems at all. Fly Stansted over Gatwick anytime!

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nick

Stansted

Posted on 07 November 2007 22:29

no delays - no queues!!

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